Terms of Use
Last updated: 4 August 2026
1. Who we are
PrepSparrow is operated by Mart van der Lugt, based in the Netherlands. Questions or complaints: privacy@prepsparrow.com.
2. Eligibility
PrepSparrow is not directed at users under 16. If you are under 16, you may only use the service with the consent of a parent or guardian. See our Privacy Policy for more on how this applies under the GDPR / AVG.
3. The service
PrepSparrow is a mobile app that lets you upload study notes and generates AI-powered practice exam questions from them. The service requires an active internet connection and an account.
4. Subscriptions and payments
PrepSparrow offers a free trial with one exam, and a paid, auto-renewing subscription for unlimited exams. Payment is charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews for the same duration and price unless you turn off auto-renew at least 24 hours before the end of the current period, in Settings → your name → Subscriptions on your iPhone. Your account will be charged for renewal within 24 hours prior to the end of the current period. Subscriptions are billed through the Apple App Store under Apple's terms; PrepSparrow does not process payment details directly. Cancellation takes effect at the end of the current billing period — you keep access until then, with no partial refund for the unused portion.
5. Right of withdrawal
As a consumer in the EU/EEA you normally have a 14-day right of withdrawal (herroepingsrecht). However, pursuant to Article 16(m) of the EU Consumer Rights Directive, this right does not apply to digital content that has already begun to be provided before the withdrawal period expires and where you have explicitly consented to this — which you do by confirming your purchase and the immediate delivery of the content. By purchasing a PrepSparrow subscription you confirm that you waive this right once exam generation begins.
6. Acceptable use
You agree not to:
- Upload content that you do not own or have rights to use.
- Use the service for automated scraping or bulk data extraction.
- Attempt to reverse-engineer, disrupt, or misuse the service.
- Share your account credentials with others.
- Use the service in a way that places an unreasonable or disproportionate load on our infrastructure — for example, generating exams at a volume or frequency well beyond ordinary personal study use, or attempting to circumvent plan limits or rate limits.
7. Suspension and termination
We may suspend or terminate your access to the service, with or without notice, if we reasonably believe you have violated section 6, used the service fraudulently, or if we're required to do so by law. Where practical, we'll try to warn you first. If your account is terminated for violating these terms, you are not entitled to a refund for any unused subscription period. You can also delete your own account at any time from within the app.
8. No guarantee on quality or outcomes
Practice questions are generated by AI on a best-effort basis. PrepSparrow does not guarantee accuracy, completeness, or specific academic outcomes. Generated questions are intended as a study aid only — they do not constitute official exam preparation from any educational institution.
9. Intellectual property
Content you upload (your notes, documents) remains yours. PrepSparrow processes it solely to generate practice questions for your personal use. Generated questions are provided for your personal study and may not be redistributed or sold.
10. Disclaimer of warranties
The service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law. We do not warrant that the service will be uninterrupted, error-free, or secure.
11. Limitation of liability
To the fullest extent permitted by applicable law, PrepSparrow is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising from your use of the service, even if advised of the possibility of such damages. Our total liability arising out of or relating to these terms or the service is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) €50. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or gross negligence.
12. Indemnification
You agree to indemnify and hold PrepSparrow harmless from any claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your violation of these terms; (b) your misuse of the service; or (c) content you upload that infringes the rights of a third party.
13. Apple App Store terms
If you downloaded the app from the Apple App Store, the following additional terms apply and take precedence over any conflicting terms above. This agreement is between you and PrepSparrow only, not Apple, and Apple is not responsible for the app or its content. The license granted to you is a non-transferable license to use the app on any Apple-branded product you own or control, as permitted by the App Store's Usage Rules. Apple has no obligation to provide maintenance or support for the app. In the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app to you, if any; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. PrepSparrow, not Apple, is responsible for addressing any claims relating to the app, including product liability claims, legal or regulatory compliance claims, and consumer protection claims, and for the investigation, defense, settlement, and discharge of any claim that the app infringes a third party's intellectual property rights. You must comply with any applicable third-party agreements when using the app, such as your wireless data service agreement. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and, upon your acceptance, have the right to enforce them against you.
14. Governing law and disputes
These terms are governed by the laws of the Netherlands. Any disputes that cannot be resolved amicably are subject to the exclusive jurisdiction of the competent Dutch courts.
If you are an EU consumer and we cannot resolve a dispute directly, you may submit it to the European Commission's Online Dispute Resolution platform: ec.europa.eu/odr.
15. General provisions
If any provision of these terms is found unenforceable, the rest remain in full force and effect. Our failure to enforce any right or provision is not a waiver of it. These terms, together with the Privacy Policy, are the entire agreement between you and PrepSparrow regarding the service. We may assign these terms in connection with a merger, acquisition, or sale of assets; you may not assign them without our consent.
16. Changes to these terms
We may update these terms from time to time. Material changes will be communicated via the app or email. Continued use of PrepSparrow after the effective date constitutes acceptance of the updated terms.